Data Collection:

At Xcel HVAC, we collect personal and activity statistics to amplify your experience. We use technologies like cookies, net beacons, and unique device identifiers to identify your tool for advanced service transport. Additionally, we may also acquire for my part identifiable facts inclusive of your call, address, cellphone quantity, or e-mail address, along with your consent. These records can be related to your activities to provide better offerings.

Our systems may also accomplish these personal records together with your activities to offer service to you (which includes pages you view or stuff you click on or search for).

We do not knowingly contact or accumulate personal information from children below thirteen. If you consider we have inadvertently collected such information, please contact us so we can promptly gain parental consent or cast off the records.

Location:

We may collect and share anonymous location data to customize our services for you. This location data is collected anonymously and is used solely to enhance and improve our service delivery. We may seek your consent for location data collection upon your initial use of our services.

Access:

You have the right to access and delete your personal data. You can sign into your account to view or delete any personally identifiable information stored by us. Alternatively, you can contact Xcel HVAC via email to request access to or deletion of this information.

Deletion:

We may retain data indefinitely.

Sharing:

We may share personal data with trusted companies to provide offers or services. Your personally identifiable information may be shared with trusted partners for these purposes.

Ad Tracking:

Ad companies may collect anonymous data for customization purposes. You have the option to opt out of ad tracking. Ad companies may collect and use anonymous data about your interests to customize content and advertising. However, this data is not linked to your identity.

Contact:

If you have any privacy-related questions or concerns, please contact us at info@xcelhvac.net.

Vendors:

Service providers may access data on our behalf. We may share your personal and anonymous information with vendors and contractors to serve you better. Our vendors are contractually obligated to maintain data confidentiality and security.

Analytics Providers:

Analytics companies may access anonymous data to help us understand service usage. They use this data solely on our behalf and do not share it in a manner that identifies individual users.

Special Situations:

In certain circumstances, we may need to disclose identifiable and anonymous information to third parties. This includes the use of third-party software for SMS communication specifically for Xcel HVAC purposes. Such disclosures may occur with your consent, as mandated by law, or to safeguard our rights or property.

Policy Updates:

Our privacy policy may change periodically.